Introduction: This article will cover how to create a new User.
Step 1: Press File and then Admin Dashboard.![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/4120200891/original/yAcOQ_4fJJmfHqpjJ13I_2Cu7816oIZl5Q.png?1657738230)
![](https://media.screensteps.com/image_assets/assets/000/288/200/original/341dfc78-b480-497c-a9b5-6a66198bb1da.png)
Make sure that all other windows are closed before trying to open Admin dashboard.
Step 2: Press the Users & Groups button.![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/4120200893/original/Ig0arm4LXgfdHWr_hiMHYspkYNUYTFeudA.png?1657738230)
![If Passwords are NOT activated, you will be prompted to do so](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/4120200892/original/wAlff7liEdo4gPYg01sD9lsnfwkgun-Nug.png?1657738230)
![](https://media.screensteps.com/image_assets/assets/000/288/198/original/23723097-5ac3-41a7-be37-86414935e2d0.png)
![If Passwords are NOT activated, you will be prompted to do so](https://media.screensteps.com/image_assets/assets/000/290/019/original/1a9d608c-926e-41e7-b907-538f2f8da270.png)
If Passwords are NOT activated, you will be prompted to do so as shown in the screenshot above.
Step 3: Press the New button.![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/4120200894/original/3tmXYfkAE4z23wNO3d7UWQXzf0lceOYckQ.png?1657738231)
![](https://media.screensteps.com/image_assets/assets/000/288/205/original/7628d897-16cf-4fc4-8000-7a74580dfd42.png)
Step 4: Fill in the relevant account information.![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/4120200896/original/d6bqTYPb-Xnt-PNrJVJoiMzw3wr6jpTDSQ.png?1657738231)
![](https://media.screensteps.com/image_assets/assets/000/288/203/original/51b85fb1-fe72-4544-8f6e-cf72b29d0a1b.png)
Step 5: Give the account the permissions you want.![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/4120200897/original/uD0iybVxjCjWGRvgQrJkF4quuPegvWge0Q.png?1657738231)
![](https://media.screensteps.com/image_assets/assets/000/288/194/original/22bf0885-7a93-4187-a228-a266784d2377.png)
Double-click the group on the right that would you like the new User to be added to. Double-click the group on the left that you would like to disclude the User from.
Step 6: When done, press Save.